Shipping Policy

Last Updated: August 29, 2026

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible. Please review the shipping information below before placing your order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During busy periods, holidays, product launches, or promotional events, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information when available.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

Standard Shipping:
Estimated delivery: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary due to the destination, shipping carrier, customs processing, weather, holidays, or other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your shipping destination, order, and available shipping method.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly displayed on our website.

4. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with your tracking number when tracking is available.

Please allow 2–7 business days for tracking information to appear or update after receiving your shipping confirmation.

You can use the tracking number provided to monitor the progress of your shipment.

5. Delayed or Lost Packages

While we do our best to ensure your order arrives on time, shipping delays can occasionally occur due to circumstances beyond our control, including:

• Carrier delays

• Customs processing

• Severe weather

• Holidays and peak shipping periods

• Incorrect or incomplete shipping information

• International shipping restrictions

• Other unforeseen circumstances

If your package appears to be delayed, please contact us and we will do our best to assist you.

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. If you still cannot locate the package, contact us and we will help you determine the appropriate next steps.

6. Incorrect Shipping Address

Please make sure your shipping information is correct before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to update the address before your order is shipped.

Once an order has been shipped, we may not be able to change the delivery address.

We are not responsible for orders delivered to an incorrect address provided by the customer.

7. International Orders & Customs

For international orders, packages may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Any customs duties, taxes, or additional charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing may also cause additional delays that are outside our control.

8. Multiple Items & Separate Packages

If you purchase multiple products, your items may occasionally be shipped in separate packages.

This can happen because products may be fulfilled from different warehouses or shipping locations.

If this occurs, you may receive multiple tracking numbers and your items may arrive at different times.

9. Shipping Restrictions

Some products may have shipping restrictions depending on the destination country or region.

If we are unable to ship an order to your location, we will contact you and provide an appropriate solution.

10. Missing or Damaged Orders

If your order arrives damaged, please contact us as soon as possible after delivery.

Include your order number and clear photos of the damaged packaging and product so we can investigate the issue and determine the appropriate resolution.

For packages that appear to be lost in transit, please contact us so we can assist you with the carrier investigation.

11. Contact Us

If you have questions about your order or our shipping policy, please contact our support team through the Contact Us page on our website.

When contacting us about an order, please include your order number so we can assist you as quickly as possible.

Thank you for shopping with us!